Meet Our Team
Taylor Warren
Agency PresidentPhone: 910-323-2588
I was born and raised in Fayetteville, NC. I went to school at Terry Sanford and continued my education at East Carolina University where I graduated with a B.S in Finance and a concentration in Insurance & Risk Management. I have worked 4 years in this industry, starting as a receptionist and progressing through servicing accounts and sales to managing sales and development. What drives me to this field is the fulfillment of helping people take care of their families, businesses, and assets. Knowing that we are there for people in times of loss and help make them whole again. Outside of work, I enjoy my family and being outdoors whenever we get the opportunity, usually hunting or fishing, but I also enjoy playing golf on the weekends.
More
Lindsay Sarff
Chief Operating OfficerPhone: 910-323-2588
I was born and raised in Fayetteville, NC. I graduated from UNC-Chapel Hill in 2011 with a degree in Elementary Education and later attained a Master of School Administration from Fayetteville State University. After spending ten years teaching and serving as an administrator in the Cumberland County School System, I obtained my insurance license and now serve as our agency’s Operations Manager. I love working with people and ensuring they have access to resources that allow them to succeed in the workplace and opportunities for professional development and training to meet their own personal and professional goals.
The three things I love most are spending time with family and friends, living an active lifestyle, and traveling. My guilty pleasure is watching The Bachelor/Bachelorette. While on maternity leave, I became hooked on the series, and my mom and I now have weekly watch parties during the season! I am also passionate about helping out in my community. I love supporting our local school system and its families. On the weekends, you can find me at home with my son, and during the summer weekends, you can find us all at Topsail Beach.
More
Lauren Warren
Director of Agency Analytics & ProcessesPhone: 910-323-2588
I’m Lauren Warren, the Director of Agency Analytics & Processes at Warren Insurance Group, LLC. Growing up in a military family meant moving frequently, including spending a few years in Germany. I eventually made Fayetteville, North Carolina, my home, attending Terry Sanford High School before earning my bachelor’s degree from Appalachian State University. In 2017, I completed my master’s degree at East Carolina University.
Since 2021, I’ve been proud to work in the insurance industry, playing a key role in our agency’s transition from an exclusive Nationwide agency to an independent agency offering a broader range of carriers and products. Over the past few years, I’ve taken on the responsibility of managing our systems and data operations, which has sparked my passion for analytics. I enjoy digging into numbers to uncover insights that drive growth and help us better serve our customers.
Outside of work, I love spending time with my growing family. My husband and I have been blessed with a little girl and a little boy, making life wonderfully busy. We enjoy visiting my parents in Elizabethtown, where our kids and our dog, Boone, can run and play outdoors. I also enjoy exploring local restaurants and breweries and have recently taken up tennis.
Some of my favorite indulgences include watching horror movies and attending wine tasting events. Growing up in a military family instilled in me a deep appreciation for veteran-owned businesses and nonprofits that serve military and veteran communities—a cause I am passionate about supporting.
Through my work and personal life, I aim to make a meaningful difference in my community while fostering growth and success at Warren Insurance Group.
MoreCommercial Lines Location
Rebecca Guarnaccia
CL Team Leader/ProducerPhone: (910) 222-3202
E-mail: [email protected]
I grew up in a small community called Beaver Dam, North Carolina. We only had a crossroad and there wasn’t much to do but go fishing. I have been in the insurance industry for 15+ years specializing in Commercial Insurance. I truly enjoy working with business owners and helping them protect everything that they work hard for. Making an impact and earning valuable relationships is what I strive to do.
There is absolutely nothing I enjoy more than spending time with my daughter, Olivia, and my son, Anthony. I also have two precious identical twin grandsons, Mason & Jason. My guilty pleasures are playing softball and snacking on all the peanut M&Ms I can get my hands on.
On the weekends, I love to relax. There is nothing more relaxing for me than sitting on my boat with a fishing pole in my hand. Most times I catch a bigger fish than my husband, haha! I like to be a part of my local community events and am an active participant in the Red Cross.
More
Lee Ann Hocutt
Account ManagerPhone: 910-222-3202
E-mail: [email protected]
I was born and raised in Gray’s Creek, North Carolina before relocating to Fayetteville, North Carolina. I have been working in insurance since 2014 in both personal lines and commercial lines. My favorite thing about my job is helping others protect their assets.
On the weekends, I love to enjoy the great outdoors. I love riding horses and training them. One of my favorite ways to spend time with my family and friends is going on a nice boat ride. When I’m not around town, I can be found listening to the ocean waves at my beach house.
More
Jennifer Hull
Executive Account ManagerPhone: (910) 222-3202
E-mail: [email protected]
I was born and raised near Orlando, Florida. I am one of the few native Floridians in the office. Fun fact: My grandfather was actually on the committee that named Orlando. I attended the University of South Florida and I currently have my Certified Insurance Service Representative designation.
I have been in the insurance industry for 25 plus years. I have experience in Property and Casualty, life insurance, and Medical Malpractice. I enjoy talking with customers and providing the absolute best customer service experience. I also am very proud that we play such an important role in helping customers protect their businesses and I take that responsibility very seriously.
I am an avid animal lover and can’t stop talking about my furry friends. My Golden Doodles are my favorite topic. In my free time, I love to read whether it is for pleasure or to obtain knowledge about current news or the everchanging insurance industry. When I am not working, you can usually find me in my backyard swimming pool. Quite often with a neighbor or two and sometimes out of town guests.
More
Nicole Campbell
Account ManagerPhone: 910-222-3202
E-mail: [email protected]
I am Fayetteville born from a military family. I graduated high school and attended college in Tampa, Fl. I have a “Traveller’s Heart” with only 4 states left to visit! I am new to the insurance industry. I love helping people and helping them know how important it is to protect the things they’ve worked their entire lives for. In my personal life, I like listening to Beat Saber and jamming on my guitar. On weekends, you can find me in the mountains or at the beach enjoying our beautiful state!
More
Tina Lee Miller
Licensed Customer Service RepresentativePhone: 910-222-3202
E-mail: [email protected]
I’m Tina Lee Miller, and I’m excited to bring my lifelong passion for helping others to my role at Warren Insurance Group. I was born in West Virginia but grew up in the Fayetteville area, where my father’s career in Special Forces instilled in me the values of resilience and dedication.
After graduating from Westover High School, I earned a Bachelor’s degree in Elementary Education from Concord University, followed by a Master’s in Elementary Education and Educational Leadership from UNC-Pembroke. I later completed my Education Specialist and Doctorate in Educational Leadership degrees at Wingate University.
For 30 years, I proudly served in the Public Schools of North Carolina, working as a teacher, assistant principal, principal, State Assistance Team Leader, and Assistant Superintendent for Curriculum and Instruction in Cumberland, Hoke, Robeson, Union, and Harnett counties. After retiring from public education, I continued working with adult learners for nine years at Methodist University, helping them achieve their goals.
In June 2024, I decided to begin a new chapter by joining Warren Insurance Group. Although I’m new to the insurance industry, I’m already a licensed agent and have found great joy in this work. I love interacting with our customers and helping them with their insurance needs—they truly are the best part of my job!
When I’m not working, I enjoy spending time with my husband, Mark, our parrot, Charlee, and my family and friends. I also love reading, shopping, trying out new restaurants, and spending time on the beautiful North Carolina Outer Banks.
Helping others has always been at the heart of what I do, and I’m thrilled to continue that mission here at Warren Insurance Group.
Personal Lines Location
Tracy Papaspiros
PL Team Leader/Executive Account ManagerPhone: 910-323-2588
E-mail: [email protected]
I am a Fayetteville native from a military family. I graduated from Terry Sanford High School. I have worked with Warren Insurance Group since 1988. I am the Personal Lines Manager and I am also licensed in Life & Health. I love getting to know people and how to best help them find the coverages that fit their needs.
On my off time, I enjoy the outdoors and love to spend time at the beach with my husband of 15 years and the boys. Also, I really like to decorate my home inside and out as the seasons change. I am proud to be a member of the St. Constantine & Helen Greek Orthodox Church of Fayetteville, NC. Here, I help with many activities that benefit the community.
More
Cyndi Dibble
Account ManagerPhone: 910-323-2588
E-mail: [email protected]
This June will make my three year anniversary in the insurance industry. I am so happy to learn and grow with the Warren Insurance Group. My favorite thing about my job is helping others with their needs and educating them about their policies.
During my free time, I am watching movies, going shopping, or relaxing at the beach. I love the outdoors and try to enjoy as much sunshine as I can! My favorite weekends are the weekends spent at the beach with my friends and family. There’s nothing better than sun and saltwater!
More
Belle Vee Carmon
Executive Account ManagerPhone: (910) 323-2588
E-mail: [email protected]
Out of 5 siblings, I am the only child who was born and raised in Fayetteville, North Carolina. I graduated in 1981 from Pine Forest High School (Go Trojans!). I have been working in the insurance industry for a while now and love all the opportunities it has brought me. Providing my customers with the best excellent customer experience possible is my utmost priority and joy. I have 20+ years in Property & Casualty and I have served as a Public Notary since 2016.
When I am not working, you can find me spending time with my grandchildren, Landen and Hayven, along with monthly trips to Raleigh, North Carolina. Also, I am an avid history buff and I love visiting historic sites. In 2011, I took my first trip to Israel and I still can’t stop talking about it. I am currently learning the Hebrew language. On my weekends, I like to volunteer at my church and help out those in need.
More
April Ferris
Staff Training & Support/Account ManagerPhone: (910) 323-2588
E-mail: [email protected]
I am originally from Parkton, North Carolina. I completed most of my schooling down south in the beautiful sunshine state of Pasco County, FL. Throughout high school, I studied Drafting and Design. After school, I made my way back home to North Carolina. I have currently been in the insurance industry for 3 years, all of which have been with Warren Insurance Group. As an agent, I find joy in problem-solving and providing excellent customer service.
A guilty pleasure of mine would be floating in my swimming pool, soaking up the sun and enjoying peace and quiet. Also, I am a fan of drag racing–there’s no such thing as too much drag racing! On a normal weekend, you can find me at home working on projects or spending quality time with my family. My fiance and myself donate monthly to St. Jude Children’s Hospital toward the Cancer Research Fund.
More
Lesa Atkins
Account ManagerPhone: (910) 323-2588
E-mail: [email protected]
I was born and raised in Fayetteville, North Carolina. I have worked in the insurance industry for a total of 10 years. I briefly worked with the Claims office before settling in with Warren Insurance Group. I enjoy helping people and educating our customers about their insurance needs.
Personally, I can’t stop talking about animals…ALL animals. My little dog is my furbaby and I’m always showing people photos of him! I enjoy being outside in the summer and love to spend time in the water. Some of my water activities include fishing, boating, canoeing, tubing, etc. Anytime I can get away on a weekend, you can find me at the beach or the mountains (the nice benefit of living in Fayetteville, NC is being close to both).
More
Zoe McClendon
Hospitality Team MemberE-mail: [email protected]
Hi, I’m Zoe McClendon, a proud native of Fayetteville, North Carolina, and a Hospitality Team Member at Warren Insurance Group LLC. I graduated from Cumberland International Early College High School, a unique program that allowed me to earn college credits while completing high school. I’m currently continuing my education as a student at Fayetteville State University.
I began my journey in the insurance industry in June 2024. While my career is still in its early stages, I’m passionate about the vital role I play as the first point of contact for our agency. Whether greeting clients in person or assisting them over the phone, I strive to create a welcoming and positive experience that sets the tone for the exceptional service our agency is known for.
Outside of work, I’m a creative spirit who loves reading and crafting. I also enjoy spending my downtime at home with my beloved fur babies, who bring so much joy to my life. A lesser-known talent of mine is singing—something I find both relaxing and uplifting.
Through my work at Warren Insurance Group, I’m excited to contribute to an agency that values its customers and community. I look forward to growing in the industry while continuing to provide a warm and helpful presence to every client I meet.
Brianna Lockard
Licensed Customer Service RepresentativeE-mail: [email protected]
Hi, I’m Brianna Lockard, a Licensed Customer Service Representative at Warren Insurance Group. I was born and raised in the small town of Clymer, Pennsylvania, where I developed a strong sense of community. I earned my Bachelor of Science in Communication Media with a minor in Journalism and Public Relations, which laid the foundation for my passion for connecting with people and delivering exceptional service.
I’ve been working in the insurance industry for about three years, and I truly enjoy helping customers navigate their insurance needs. Whether it’s assisting with a policy change, making a payment, or adding a vehicle, I take pride in ensuring that every interaction leaves my clients feeling satisfied and cared for. Building connections with people and knowing I’ve made even a small positive impact in their lives is what drives me every day.
When I’m not working, you can usually find me relaxing with a good book or watching reality TV or true crime shows. I also enjoy staying active by going to the gym and spending time outdoors, finding balance in both relaxation and activity.
Weekends are my time to reset and prepare for the week ahead—I love cleaning and meal prepping to stay organized and ready for what’s to come. Through my role at Warren Insurance Group, I’m excited to continue building relationships and helping clients feel confident in their insurance choices.